About Us

launch IT support team working at a desk

Who We Are?

At Launch Hospitality IT, we deliver specialist IT support and technology solutions for the UK hospitality sector — from boutique hotels and luxury spas to restaurants, pubs, sports venues, and event spaces. With over 20 years of IT leadership and consultancy experience, including serving as CTO for the luxury hospitality group Barons Eden (home to the award-winning Hoar Cross Hall Hotel & Spa and the renowned Eden Hall Day Spa), we bring first-hand industry insight to every project.

We pride ourselves on building lasting partnerships. By understanding how your venue operates, we design practical, reliable, and efficient IT solutions that keep your systems running smoothly, your staff productive, and your guests impressed. Many of our clients choose to work with us for the long term because we combine technical expertise with friendly, approachable service — often becoming an extension of their team.

Meet the team

Matt from Launch IT Solutions Photo 1

Matt

Founder & Managing Director

With more than 20 years in the IT industry, Matt has held senior roles in both the retail and hospitality sectors; including 12 years in corporate retail IT and 6 years leading IT for a hotel and spa chain.

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Neal

Head of IT Solutions

Bringing years of experience in IT networks and IT support for large hotel resorts, ensuring robust, reliable systems that keep hospitality running smoothly.

taz launch it solutions IT Solutions Engineer

Taz

Lead IT Solutions Engineer

Taz has 7 years’ experience in IT support and networking, working with hospitality businesses and MSPs, delivering reliable, outcome-focused solutions for hospitality businesses.

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Lewis

Sales Executive

Lewis is capable and driven, with a strong foundation in data cabling and client service. He focuses on new business development and supports the team with hands-on help when needed.

Why Choose Us?

Launch IT Solutions Engineer in data centre
Matt from Launch IT Solutions

Our Mission?

To empower hotels, spas, restaurants, and the wider hospitality sector through smart, reliable technology. We make IT simpler, more efficient, and stress-free — so your teams can focus on delivering exceptional guest experiences, every time.

Matt from Launch IT Solutions

Brands We’ve Worked With